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Delivery

How Our Deliveries Work 

  • We dispatch orders from Monday to Friday.
  • We dispatch orders placed before 3pm. All other orders placed after are dispatched the following day.
  • We can't deliver to PO Box addresses.

Christmas 2016 Holiday Closure

We will be closed from December 24th 2016 until January 3rd 2017. We will be shipping all orders placed over the holidays on January 3rd 2017.

Christmas 2016 Delivery Dates

See the tables below for the last dates we recommend for orders to arrive with you before Christmas. Orders must be placed before 3pm on these dates.

UK Orders

Tuesday 20 December Standard and Free Shipping
Wednesday 21 December Priority Shipping
Friday 23 December Express / Next Day Delivery

International Orders

Saturday 03 December Africa, Middle East
Wednesday 07 December Asia, Cyprus, Far East, Japan, Eastern Europe (ex. Poland, Czech Republic and Slovakia
Thursday 08 December Caribbean, Central & South America
Saturday 10 December Greece, Australia, New Zealand
Wednesday 14 December Czech Republic, Germany, Italy, Poland
Thursday 15 December Canada, Finland, Sweden, USA
Friday 16 December Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Saturday 17 December  Belgium, France, Luxembourg, Ireland
Monday 19 December  Germany (EXPRESS)(2 to 3 days)

United Kingdom

*Please note that, unless otherwise stated, made-to-order items have their own delivery time schedules which do no relate to the below. For these items, the delivery time is stated in the item description.*

Standard: Royal Mail 48 Tracked - £2.95

Standard Postage is FREE for Orders over £30!

If you place your order before 3pm on weekdays, then it will be dispatched the same day. It will normally arrive within 2-3 working days, although this is not a guarenteed service and can take longer. For a guarenteed delivery time, use our Express Delivery option.

Orders placed after 3pm will be dispatched the following morning. In case of a delayed delivery, please contact us quoting your name, order number and full address and we will look straight into it for you.

Priority: Royal Mail 24 Tracked - £4.45

If you place your order before 3pm on weekdays, then it will be dispatched the same day. It will normally arrive within 1-2 working days, although this is not a guarenteed service and can take longer. For a guarenteed delivery time, use our Express Delivery option.

Orders placed after 3pm will be dispatched the following morning. In case of a delayed delivery, please contact us quoting your name, order number and full address and we will look straight into it for you.

Express Delivery: Guaranteed Next Working Day - £5.95

To guarantee Next Working Day Delivery for orders placed anytime before 3pm, choose our Express Delivery option (certain remote areas could be longer).

Also choose this option if you wish to choose your delivery day. To do this contact us quoting your name, order number and we can book a specific day for you.

Saturday Delivery: Guaranteed Saturday - £13.95

For orders placed anytime before Friday 3pm, choose our Saturday Delivery option to receive your parcel that Saturday. 

Delivered when you’re not at home?

The carrier we use will leave you a card letting you know that a delivery has been attempted. The card should have detailed instructions informing you on how to obtain your parcel.

You will have 7 days from the date of attempted delivery to rearrange a delivery, after this date items will automatically be returned to us. If the item is returned to us in this way, we will need to charge again for postage before sending the item out again. We will contact you first before we do so.

To avoid delays in delivering your parcel, we recommend having your item shipped to your daytime address - for example, your work address.

Overseas Postage - Western Europe

We use Royal Mail Airmail or DPD for Western European postage.

Western Europe includes Belgium, France, Germany, Luxemburg and The Netherlands.

Postage costs are as follows:

Prices
0g - 250g £2.45
250g - 500g £3.45
500g-750g £4.95
750g - 1kg £5.95
1kg - 2kg £7.45
2kg + £9.95

Overseas Postage - Rest of Europe

We use Royal Mail Airmail or DPD courier for European postage.

Postage costs are as follows:

Prices
0g - 250g £2.78
250g - 500g £4.08
500g-750g £5.40
750g - 1kg £6.70
1kg - 1.5kg £9.30
1.5kg - 2kg £11.91
2kg + Varies*

*Depenent on desitnation. Check the quote during checkout. It usually takes 3 working days for a parcel to arrive, but can take up to one month (delivery dates depend on your country's postal service).

Overseas Postage - ROW

We use Royal Mail Airmail for all overseas postage.

Postage costs are as follows:

Prices
0g - 250g £2.95
250g - 500g £4.63
500g - 750g £6.29
750g - 1kg £7.97
1kg - 1.5kg £11.27
1.5kg - 2kg £14.60
2kg - 4kg £62.08
4kg - 5kg £70.79
5kg - 10kg £80.79
10kg + £112.46

It usually takes 5 working days for a parcel to arrive, but it can take up to one month (delivery dates depend on your country's postal service). You may be charged a fee by your local Customs Office depending on the value of your order. You can check this with your country's Customs Office.

We deliver to most major worldwide countries:
UK, USA, Australia, Austria, Bahrain, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Mexico, Morocco, Netherlands, New Zealand, Norway, Poland, Portugal, Russian Federation, Saudi Arabia,  Slovakia, South Africa, Spain, Sweden, Switzerland, Turkey, Tunisia, Ukraine, United Arab Emirates.